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Intermediate

Turn a Meeting Decision Into Follow-Up

Design a post-meeting flow that converts one agreed decision into a durable record, owned actions, and visible follow-up.

Desktop web, Responsive web1 to 2 hours

The brief

Understand the problem

Background

Notes often capture discussion but leave the actual decision buried. Days later, participants disagree about scope, nonparticipants lack context, and action items have no owner or due date.

User context

Keiko facilitated a pricing review where the group agreed to delay annual-plan changes and test a smaller onboarding message first. She needs confirmation from the decision owner and follow-up from marketing and analytics.

Product problem

A facilitator needs to summarize an outcome accurately, resolve disagreements quickly, and connect the decision to work that can be tracked.

Objective

Create a focused decision-capture and follow-up experience for the hour after a meeting.

What to design

Define the experience

Required experience

  • Draft a decision from the meeting record
  • Confirm scope, rationale, and decision authority
  • Assign follow-up actions with due dates
  • Resolve a participant's correction without rewriting history

Screens and states

  • Meeting outcome review
  • Decision record
  • Action assignment
  • Correction and follow-up status

Core user flow

Follow the critical path

  1. 01

    Keiko opens the ended meeting and selects the discussion segment

  2. 02

    She writes the decision, excluded scope, and rationale in plain language

  3. 03

    The accountable product lead confirms it while one attendee suggests a correction

  4. 04

    Keiko accepts the factual correction and assigns two follow-up actions

  5. 05

    The published record links back to the meeting and shows action progress

Product rules

Requirements and constraints

Requirements

  • Distinguish discussion notes, proposed decisions, confirmed decisions, and actions
  • Name the person with decision authority and the confirmation time
  • Capture excluded scope and unresolved questions alongside the outcome
  • Let corrections amend the record while preserving prior versions
  • Link actions to existing work rather than duplicate them where possible

Constraints

  • A transcript excerpt is supporting context, not proof of agreement
  • Only authorized participants can confirm or amend the decision
  • Meeting access rules must carry through to sensitive records

Reality check

States worth considering

The decision owner did not attend
Two participants propose incompatible corrections
An action assignee declines ownership
The decision is reversed before all actions begin

Finish line

What to deliver

  • Four responsive screens showing a decision draft, confirmation, correction, and action tracking

Optional direction

Visual resources

Use these as a starting constraint if you want one. They are not part of the required solution.

Font pairing
Playfair DisplaySource Sans Pro

Playfair Display & Source Sans Pro

Clear interface writing gives people the confidence to understand what changed and decide what to do next.

Icons
Illustrations

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