Advanced
CRMTriage an Omnichannel Support Inbox
Design a support workspace that merges customer conversations, prioritizes urgent cases, and preserves ownership across channels.
Desktop web4 hours plus
Dashboard DesignInformation Architecture
UI and product design challenges
More
Challenge results updated
Advanced
CRMEscalate a Support Case With Full Context
Design a support workspace that helps an agent escalate a difficult customer case without losing evidence, ownership, or response commitments.
Desktop web2 to 4 hours
Information HierarchyService Design
Advanced
CRMPlan Recovery Before an SLA Breach
Design an operations view for spotting at-risk support commitments and agreeing on a credible recovery plan before time runs out.
Desktop web2 to 4 hours
Dashboard DesignData Visualization
Advanced
CRMCRM Account Merge Review
Design a protected merge flow that combines duplicate company accounts while preserving field provenance and related records.
Desktop web4 hours plus
Information HierarchyTrust and Safety
Advanced
CRMSales Territory Reassignment
Design a revenue-operations workflow for moving accounts between territories while protecting active relationships and credit rules.
Desktop web4 hours plus
Data VisualizationDashboard Design