Portable Skills Credential Check
Design a verification flow that lets a worker share a skills credential and lets an employer confirm its issuer, scope, and status.
The brief
Understand the problem
Background
A badge or certificate image can be copied, expired, or stripped of context. Employers need a direct verification trail, and workers need control over sharing without exposing unrelated records.
User context
Lina earned a forklift safety credential from a regional training provider. She wants to share it for one warehouse application and conceal her private learner identifier.
Product problem
Credential evidence must be portable and verifiable while communicating limitations such as expiry, jurisdiction, and assessed competencies.
Objective
Design credential receipt, selective share, verifier view, and issuer-dispute handling for one occupational skill.
What to design
Define the experience
Required experience
- Receive and inspect an issuer-signed credential
- Choose fields and an expiry for sharing
- Verify credential status from an employer view
- Report an issuer error or revoked credential
Screens and states
- Credential wallet
- Share setup
- Employer verification
- Correction case
Core user flow
Follow the critical path
- 01
Lina opens her safety credential and checks its scope
- 02
She creates a role-specific link without the learner identifier
- 03
The employer confirms issuer, competencies, region, and expiry
- 04
Lina later reports a misspelled name to the issuer
Product rules
Requirements and constraints
Requirements
- Distinguish active, expired, revoked, and unverified credentials
- Show issuer identity, issue date, assessment scope, and applicable region
- Support field-level disclosure and expiring links
- Preserve a verification event record for both parties
Constraints
- Verification cannot imply broader competence than assessed
- The platform cannot edit issuer-signed facts
- Public search by personal identifier is prohibited
Reality check
States worth considering
Finish line
What to deliver
- Four responsive screens showing holder and verifier perspectives
Optional direction
Visual resources
Use these as a starting constraint if you want one. They are not part of the required solution.
Theory to review
UX principles for this brief
Use these as decision lenses, then validate the design with the people and context in the brief.
