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Commission a Research Brief

Design a research-service intake that clarifies the decision, evidence standard, sources, deadline, and review process.

Responsive web, Desktop web4 hours plus

The brief

Understand the problem

Background

Organizations request research for many purposes, from market scans to policy reviews. A topic alone does not define the decision, acceptable evidence, geography, depth, or deliverable.

User context

Helene leads strategy at a food company and needs a rapid review of reusable packaging programs in three European markets before a planning workshop.

Product problem

Ambiguous scope creates weak findings, hidden assumptions, and disputes about what constitutes a credible source or complete answer.

Objective

Create the brief, proposal, evidence review, and delivery workflow for a commissioned research project.

What to design

Define the experience

Required experience

  • Decision-focused research brief
  • Proposal with questions, methods, exclusions, and milestones
  • Source and evidence quality review
  • Final deliverable with limitations and follow-up questions

Screens and states

  • Research brief
  • Proposal review
  • Evidence log
  • Draft findings
  • Final delivery

Core user flow

Follow the critical path

  1. 01

    Helene states the business decision and target markets

  2. 02

    She defines source requirements, deadline, and expected format

  3. 03

    A researcher proposes questions, method, and exclusions

  4. 04

    Helene reviews sample sources and approves the approach

  5. 05

    She receives findings with citations, confidence, and limitations

Product rules

Requirements and constraints

Requirements

  • Frame the brief around a decision rather than only a broad topic
  • Record geography, date range, source types, and evidence standard
  • Separate confirmed scope from optional follow-up work
  • Keep citations connected to specific claims
  • Label gaps, contradictory evidence, and researcher judgment
  • Track feedback against the correct deliverable version

Constraints

  • Some sources require paid access or permission
  • The deadline may limit research depth
  • Commercially sensitive documents need restricted access
  • Evidence quality varies across markets

Reality check

States worth considering

The requested evidence does not exist in one market
A key source is retracted or corrected
The client changes the decision after work begins
Two reviewers disagree about evidence sufficiency
A confidential source cannot be cited publicly

Finish line

What to deliver

  • Design five desktop screens from decision framing through evidence-backed delivery.

Optional direction

Visual resources

Use these as a starting constraint if you want one. They are not part of the required solution.

Font pairing
Playfair DisplaySlabo 27px

Playfair Display & Slabo 27px

Clear interface writing gives people the confidence to understand what changed and decide what to do next.

Icons
Illustrations

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