Curbside Giveaway Exchange
Design a neighborhood flow for giving away usable household items with safe pickup coordination.
The brief
Understand the problem
Background
Usable items often go to landfill because selling them takes too much effort. A free exchange reduces friction, but pickup details, prohibited goods, and no-show behavior require careful handling.
User context
Priya is moving tomorrow and wants to give away a working desk lamp and sealed storage boxes to someone nearby.
Product problem
Donors need a fast listing and reliable handoff while recipients need accurate condition information and boundaries around location sharing.
Objective
Create a free-item listing, claim, and pickup journey that minimizes waste and protects both participants.
What to design
Define the experience
Required experience
- List an item with condition and pickup window
- Browse or claim a nearby item
- Coordinate pickup with limited location disclosure
- Confirm collection or report a problem
Screens and states
- Quick listing
- Item detail
- Pickup coordination
- Handoff confirmation
Core user flow
Follow the critical path
- 01
Priya photographs the lamp and marks a cosmetic scratch
- 02
A neighbor requests it and chooses a pickup window
- 03
The exact pickup point appears only after Priya confirms
- 04
Both parties mark the handoff complete
Product rules
Requirements and constraints
Requirements
- Make item condition and safety restrictions explicit
- Support first-claim and donor-choice handoff models
- Share precise location only with the confirmed recipient
- Provide no-show and cancellation actions
Constraints
- Payments and bidding are outside scope
- Hazardous, recalled, and regulated goods must be blocked
- Public listings cannot expose a home address
Reality check
States worth considering
Finish line
What to deliver
- A four-screen item giveaway and pickup flow
Optional direction
Visual resources
Use these as a starting constraint if you want one. They are not part of the required solution.
Montserrat & Crimson Text
Clear interface writing gives people the confidence to understand what changed and decide what to do next.
Montserrat & Crimson Text
Clear interface writing gives people the confidence to understand what changed and decide what to do next.