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Hard

Verified Neighborhood Microjobs

Design a local task marketplace for short paid jobs with clear scope, fair pay, identity checks, and safe completion.

Mobile, Responsive web

The brief

Understand the problem

Background

Small jobs such as dog walking, basic yard work, or computer setup can create flexible income. They can also involve unsafe locations, unclear scope, wage exploitation, minors, or work requiring licensed professionals.

User context

Dylan wants to earn money on Saturday and has experience setting up home computers. He is willing to travel three kilometers but will not enter a home without verified details and a check-in plan.

Product problem

The marketplace must classify suitable tasks, prevent prohibited work, communicate total compensation, and protect both parties before and during an in-person job.

Objective

Create task posting, worker matching, scope agreement, safety check-in, and payment release for a neighborhood microjob.

What to design

Define the experience

Required experience

  • Structured task listing
  • Eligibility and match review
  • Scope and pay agreement
  • Arrival safety and completion
  • Payment or dispute

Screens and states

  • Task feed
  • Task detail
  • Offer and agreement
  • Job check-in
  • Completion and payment
  • Report state

Core user flow

Follow the critical path

  1. 01

    Dylan filters for computer tasks

  2. 02

    He reviews a verified poster and public-area option

  3. 03

    Both parties agree on scope and fixed pay

  4. 04

    He checks in, completes the job, and receives payment confirmation

Product rules

Requirements and constraints

Requirements

  • Show total pay, expected duration, location type, and required skills
  • Block regulated or unsafe task categories
  • Verify identities proportionately
  • Lock scope before arrival
  • Offer check-in, trusted contact, dispute, and payment protection

Constraints

  • Local labor and licensing rules vary
  • Users may be minors
  • Cash payment cannot receive platform protection
  • Exact home addresses should be shared late

Reality check

States worth considering

The task differs on arrival
A worker feels unsafe
The poster cancels late
Work takes longer
Payment is disputed
A task requires a licensed trade

Ready-to-use content

Mock data

Use this content to test hierarchy and realistic data states. You can expand it when the concept needs more depth.

Microjob listing

  • Set up a home Wi-Fi printer
  • Fixed pay: $45
  • Expected time: 60 to 90 minutes
  • Poster identity verified
  • Address shared after acceptance
  • No electrical wiring required

Finish line

What to deliver

  • Six mobile-first screens
  • A safety and fair-pay information hierarchy for task cards

If you want more

Optional extensions

Add organization-posted community jobs
Design portable worker reputation

Optional direction

Visual resources

Use these as a starting constraint if you want one. They are not part of the required solution.

Color palette
#A9A4CE
#05623B
#1F1109
#79829C
#6CBCB4
Font pairing
Libre BaskervilleSource Sans Pro

Libre Baskerville & Source Sans Pro

Clear interface writing gives people the confidence to understand what changed and decide what to do next.

Icons
Illustrations